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Frequently asked questions
Everything you need to know about your drops, your subscription, shipping, and refunds.
FAQs
Subscription & account
How do I cancel my subscription?
Easy. Cancel anytime from your account portal, or just email customerservice@actorasupport.com and we'll take care of it for you. Include your order number or the email you used at checkout so we can find your account quickly.
Why am I receiving orders I didn't place?
If you have an active subscription or a saved payment method on file, your drops ship automatically on your chosen schedule. No worries — you can pause or cancel anytime from your account portal, or reach out to customerservice@actorasupport.com and we'll sort it out right away.
The site says I don't have a subscription, but I'm still being charged?
It may be linked to a different email or payment method. Try logging in with the exact email you used at checkout. If it's still not showing, email customerservice@actorasupport.com and we'll find it and fix it for you.
How do I update my subscription (frequency, address, or billing date)? NEW
You can update your delivery frequency, shipping address, or next billing date anytime from your account portal. Prefer we handle it? Email customerservice@actorasupport.com and we'll make the change for you.
How do I skip or delay my next delivery? NEW
Still working through your current bottle? No problem. Skip or push your next delivery from your account portal, or let us know at customerservice@actorasupport.com and we'll move your renewal date.
FAQs
Order & shipping
When will my order ship?
Orders are handled and dispatched within 1–2 business days after your payment is confirmed.
How long does delivery take?
Shipping is free on every order over €25. After a 1–2 business day handling window, your order arrives within 5–15 business days, depending on your location and local carrier.
How can I track my order?
Once your order ships, you'll get a confirmation email with your tracking number and a tracking link. You can also use the Track My Order page anytime.
Can I change or cancel my order after placing it?
If your order hasn't shipped yet, email customerservice@actorasupport.com as soon as possible and we'll do our best to help. Once it's shipped it can't be changed or cancelled — but your 60-day money-back guarantee still has you fully covered.
Which countries do you ship to?
We ship across Europe and the UK, as well as to the US, Canada, and Australia. Delivery times vary by destination, and your order may be fulfilled from our nearest regional warehouse for faster delivery.
Where is my order shipped from?
Orders are fulfilled from the regional facility closest to you to get your drops there faster. If you're seeing unexpected shipping information, just email customerservice@actorasupport.com.
How do I update my shipping address? NEW
If your order hasn't shipped yet, email customerservice@actorasupport.com with your updated address and we'll fix it. For subscriptions, you can update your address anytime from your account portal — happy to help either way.
FAQs
Using your drops
How do I take Thyroid Revival?
Squeeze one full dropper under your tongue each morning, hold for about 30 seconds, then swallow. Taking it sublingually lets the nutrients absorb directly — that's how you get up to 98% absorption. And yes, it tastes like berries, not medicine.
When's the best time to take it?
First thing in the morning, ideally before food or coffee. Because it absorbs under the tongue, you don't need to take it with a meal.
Who should avoid taking this product?
If you're pregnant, nursing, under 18, taking thyroid medication, or managing an existing medical condition, please consult your healthcare provider before use.
Can I take it with my thyroid medication? NEW
Because Thyroid Revival contains iodine and other thyroid nutrients, we recommend checking with your doctor before using it alongside levothyroxine or any prescription thyroid medication.
How should I store it? NEW
Keep the bottle in a cool, dry place away from direct sunlight. No refrigeration needed. Close the cap tightly after each use.
Is it safe for children?
Thyroid Revival is formulated for adults. Please consult a pediatrician before giving any supplement to anyone under 18.
How long until I notice results? NEW
Many customers feel an energy lift within the first 3–7 days. For thyroid, metabolism, and mood support, we recommend using it consistently for at least 60–90 days for the most meaningful results.
How long does one bottle last? NEW
At one dropper a day, each bottle is a full one-month supply. Subscribe so you never run out mid-routine.
FAQs
Quality & ingredients
What's in Thyroid Revival? NEW
A berry-flavored liquid blend of 21 thyroid-support nutrients — built around the precise 2:1 selenium-to-iodine ratio your thyroid needs, plus Zinc, L-Tyrosine, and Ashwagandha, and 16 more targeted nutrients. One daily dropper delivers all 21. No pills to swallow, no fillers.
Why drops instead of pills? NEW
Our sublingual liquid is designed for up to 98% absorption — far more than capsules, which have to survive digestion before anything reaches you. You get more of every nutrient, faster, with nothing to swallow.
Is it gluten-free? Allergen-free? NEW
Thyroid Revival is a berry-flavored liquid with no added sugar, no artificial colors, and no fillers — and nothing to swallow. If you're managing a specific allergy, email customerservice@actorasupport.com and we'll check it against the full ingredient list before you order.
Where is it made?
Thyroid Revival is manufactured in a GMP-certified facility under strict quality standards, and every batch is checked for purity and consistency.
Is it FDA approved?
Dietary supplements aren't required to be FDA approved. Thyroid Revival is produced in a GMP-certified facility following strict manufacturing standards. These statements have not been evaluated by the Food and Drug Administration.
Is the product tested for quality & safety?
Every batch undergoes quality-control testing for purity and consistency. For any specific concerns, reach out to customerservice@actorasupport.com.
FAQs
Returns & pricing
What is your return policy?
60-Day Money-Back Guarantee. If Thyroid Revival isn't for you, email customerservice@actorasupport.com within 60 days of delivery to start your return. Once it's back with us, your refund is processed within about 7 days. Full details are on our Refund Policy page.
How do I request a refund? NEW
Email customerservice@actorasupport.com with your order number and we'll send you return instructions. Once your return reaches our warehouse, refunds are processed within about 7 days.
Why does the website price differ from what I saw in an ad?
Ads sometimes show promotional pricing that has since expired. The pricing on actora.shop is always the most current. If you saw a specific offer, reach out and we'll help where we can.
What payment methods do you accept? NEW
Visa, Mastercard, American Express, PayPal, and major regional payment methods. Every transaction is secure and encrypted.
† These statements have not been evaluated by the Food and Drug Administration. This product is a food supplement and is not intended to diagnose, treat, cure, or prevent any disease.
* Individual results may vary. Testimonials and reviews reflect individual experiences and are not guaranteed outcomes.
‡ Consult your healthcare provider before starting any supplement, especially if you are pregnant, nursing, taking medication, or managing a thyroid or other medical condition.